Tuesday, 7 April 2020

Temporary residence: COVID-19 program delivery - COVID-19 Program Delivery Instructions as of April 7, 2020

From https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/service-delivery/coronavirus/temporary-residence.html (archive)

Temporary residence: COVID-19 program delivery

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.
These are COVID-19 program delivery instructions for applications from visitors, workers and international students.
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Urgent applications

Urgent applications for temporary residence are to be actioned by IRCC offices in
  • China
  • Hong Kong
  • Ankara
  • Manila (processing office for South Korea)
CHINA:
Temporary residence applicants in China who have an urgent travel request are asked to submit an online application and then flag the application to IRCC Beijing for urgent processing at beijing-immigration@international.gc.ca. These applications will be addressed on a case-by-case basis at the discretion of the migration officer.
IRAN:
Temporary residence applicants in Iran who have an urgent travel request are asked to submit an online application and then flag the application to IRCC using the web form for urgent processing. Clients should select “No” in response to the question, “Is your application being processed by an office OUTSIDE Canada?” and then complete the enquiry form.
SOUTH KOREA:
Temporary resident applicants in South Korea who have an urgent travel request are asked to submit an online application and then flag the application to IRCC using the web form for urgent processing. Clients should select “No” in response to the question, “Is your application being processed by an office OUTSIDE Canada?” and then complete the enquiry form.
Migration program managers have the delegation to waive biometrics overseas for urgent or humanitarian and compassionate reasons if and when deemed necessary.

Biometrics, interviews and required documents

Due to the VAC closures in China, applicants will be unable to provide their biometrics or to submit their original travel document for visa issuance through the VAC; however, applicants in China may still submit online applications only. Applicants with temporary residence applications in progress may contact the VAC Contact Centre for additional details, by phone at +86 4000 88 66 37 or by email at infopek.cacn@vfshelpline.com.
Due to travel bans from neighbouring countries, Iranian citizens may be unable to access VACs or IRCC offices to submit biometrics, attend interviews, do medical examinations, etc. However, applicants in Iran may still submit online applications only.
Applicants in South Korea may experience delays in obtaining immigration medical examinations (IMEs), as many panel physicians in the region are not open to clients at this time. Officers should continue to send IME requests and bring them forward for 90 days. If an IME was requested and not received, officers should bring it forward for an additional 90 days.

Withdrawal of temporary residence applications

If an applicant wishes to withdraw their temporary residence application and is residing in an area where travel restrictions are imposed, regular processes for withdrawal requests should be followed.

Temporary residents in Canada unable to depart Canada

There is no fee waiver for any temporary residence applications or extensions.
Foreign nationals who are in Canada and whose temporary resident status may soon expire may apply for an extension so that they may maintain their temporary resident status in Canada. As per current guidelines, applicants must apply online and must meet all requirements, including associated fees.
Foreign nationals who have an extension application currently in progress will benefit from implied status and may remain in Canada until a decision is rendered on their application; therefore, expedited processing is not required.

Restoration

Foreign nationals whose temporary resident status has expired may apply for restoration. They must pay the associated fee.

If the applicant is eligible for restoration

The officer proceeds with the assessment of the application (medical results, bona fides, etc.).
If all other requirements are met, the officer issues a visitor record (or appropriate permit) outlining the conditions for the restoration of status. The document is mailed to the client.

If the applicant is not eligible for restoration

The Minister’s delegate decides on a disposition for the case. The following options are available:
  • refer the case to an admissibility hearing
  • issue a departure order
  • allow the foreign national to remain

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